A Conversation With Richard Giles, Group Finance Director of Parkdean Resorts

In this episode of the Failure Gap, Richard Giles shares his unique journey from studying English literature to becoming a group finance director. He emphasizes the importance of passion in leadership, the need for effective communication, and the role of people in driving transformation. Richard discusses the challenges of navigating change, the significance of creating a supportive culture, and the necessity of psychological safety in teams. He also highlights the importance of understanding different perspectives and fostering collaboration to achieve alignment and success in organizations.

Takeaways

• Richard's journey from English literature to finance was unintentional but fulfilling.
• Passion is crucial for motivating teams and driving success.
• Creating a vision and culture takes time and requires team involvement.
• Transformation is primarily about people, not just processes or technology.
• Psychological safety is essential for effective collaboration and communication.
• Understanding different perspectives can break down barriers within teams.
• Leaders must model the behavior they want to see in their teams.
• Using tools like Myers-Briggs can foster shared understanding and language.
• Change takes time, and leaders must be patient and persistent.
• Authenticity in leadership builds trust and encourages open communication.

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If you would like to connect with Richard Giles outside of this episode, connect with him on LinkedIn here: https://www.linkedin.com/in/richard-giles-23b33793/

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