Explore the inner workings of Madrid’s airport logistics through the eyes of Jaime Agua, the esteemed station manager whose career spans over two decades. Join Jaime as he recounts his pivotal decision to join the organization in 2019, driven by a desire to innovate alongside longtime colleagues Pablo and Ricardo. Delve into their strategy of simplifying operations while enhancing efficiency, from strategic warehouse design to seamless freight handling. Discover how Jaime’s commitment to foundational principles and continuous improvement shapes a facility known for its operational excellence and dedication to customer satisfaction.