EP 102: Four Ways Dental Teams Can Increase Case Acceptance

If patients don’t move forward with treatment, everybody suffers. The patient’s condition worsens over time, team members get frustrated, and the practice performance declines.

Part of providing the very best care for patients is helping them feel comfortable saying yes treatment. When it comes to case acceptance, small things make a big difference and when everybody on the team does their part, case acceptance rises quickly.

In this episode of the Double Your Production Podcast, Dr. John Meis and Wendy Briggs talk through their 4-part case acceptance formula for dental teams. They address why patients decline or delay treatment, what gets them to move forward, and how to systematize case acceptance throughout the practice.

You’ll learn:

• The 4 parts of the case acceptance formula 
• How to navigate and work through disagreements about patient care between the doctor and other team members
• How to establish a consistent standard of care
• How to present and communicate treatment options to patients clearly so they feel confident moving forward (even if they need a lot of treatment)
• How to present simple and flexible financial options to patients to reduce money stress
• Important benchmarks to measure your success in case acceptance