The Uncomfortable Aspect of Handling Patient Complaints

In this episode, we’re discussing an important yet often uncomfortable aspect of dermatology practice management: handling patient complaints.

No matter how exceptional your care is, complaints will arise. How you respond to them can either strengthen patient trust or damage your reputation. Let's explore how to proactively address patient concerns and turn challenges into opportunities.

Also -- a thank you. There are over 900 podcasts on dermatology, and a panel at FeedSpot has selected the top 45 that every professional in the field should be listening to—and we are honored that “The Distinctive Dermatologist” is among that small group. Thank you, FeedSpot.