1. EachPod

The Power of Ongoing Training: Crafting the Ultimate Customer Experience® in Dermatology

Author
Scott McKain
Published
Tue 24 Oct 2023
Episode Link
https://sites.libsyn.com/471990/the-power-of-ongoing-training-crafting-the-ultimate-customer-experience-in-dermatology

Today, we're focusing on the importance of ongoing training for your clinic's staff and how it directly correlates with delivering the Ultimate Customer Experience.

According to a Journal of Healthcare Leadership report, healthcare organizations that invest in continuous staff training see a 24% higher profit margin than those who spend less on training. The report makes it clear that ongoing training isn't a luxury—it's a necessity.

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