In this episode, we’re talking about something every practice gets—but not every practice uses to its advantage: Patient reviews.
Most practices treat reviews as a scoreboard. But the most distinctive practices? They treat reviews as a strategy.
The question then becomes: Are you using your reviews to shape your reputation? Or just reacting to them?
In this segment of The Distinctive Dermatologist, you'll discover three steps to use reviews to enhance your practice.
Thanks again to GentleCure from SkinCure Oncology for sponsoring this podcast. Their commitment to helping dermatology practices deliver the Ultimate Customer Experience® is what enables us to continue sharing these ideas with you.