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The Distinctive Dermatologist - Podcast

The Distinctive Dermatologist

For dermatologists and those associated with their practice who want to deliver an Ultimate Customer Experience® for their patients to expand retention and referrals. We’ll look at how you grow your bottom line while providing higher-quality patient experiences.

Management Health & Fitness Medicine Business
Update frequency
every 7 days
Average duration
6 minutes
Episodes
113
Years Active
2023 - 2025
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Showcasing Patient Results in a Distinctive, Ethical, and Trustworthy Way

Showcasing Patient Results in a Distinctive, Ethical, and Trustworthy Way

We’ve all seen before-and-after photos. Every practice uses them. And they can be powerful.

But here’s the issue: when everybody does the same thing, it stops being distinctive.

And worse, patients a…

00:06:36  |   Tue 02 Sep 2025
The Patient Onboarding Experience

The Patient Onboarding Experience

When a patient walks through your doors for the very first time, they’re not just evaluating your clinical skill—they’re evaluating everything. 

That first impression sets the tone for the entire rel…

00:06:10  |   Tue 26 Aug 2025
Bridging Clinical Excellence and Emotional Connection

Bridging Clinical Excellence and Emotional Connection

Clinical excellence is the foundation of the profession of dermatology. But here’s the challenge—clinical skill, no matter how extraordinary, is not enough to set your practice apart.

Now, that doesn…

00:06:20  |   Tue 19 Aug 2025
Why Your Waiting Room is One of Your Most Overlooked Marketing Tools

Why Your Waiting Room is One of Your Most Overlooked Marketing Tools

For most practices, the waiting room is designed for one purpose—holding patients until it’s their turn. But here’s the truth: your waiting room is also where patients form—or reinforce—their opinion…

00:05:34  |   Tue 12 Aug 2025
The Lifetime Patient Value Mindset

The Lifetime Patient Value Mindset

This episode is about shifting how you—and your team—view each patient who walks through your doors.

Too many practices see appointments as individual transactions: A skin check here. A procedure the…

00:05:44  |   Tue 05 Aug 2025
How to Use Patient Reviews to Enhance the Reputation of Your Practice

How to Use Patient Reviews to Enhance the Reputation of Your Practice

In this episode, we’re talking about something every practice gets—but not every practice uses to its advantage: Patient reviews.

Most practices treat reviews as a scoreboard. But the most distinctiv…

00:06:22  |   Tue 29 Jul 2025
Dermatology in the Subscription Economy: What Patients Expect and How Practices Can Adapt

Dermatology in the Subscription Economy: What Patients Expect and How Practices Can Adapt

This episode's topic hits right at the heart of how patients think, behave, and decide—because we’re talking about Dermatology in the Subscription Economy.

The way we consume things has shifted—and p…

00:06:16  |   Tue 22 Jul 2025
The Silent Exit: Why Some Patients Disappear — and How to Win Them Back

The Silent Exit: Why Some Patients Disappear — and How to Win Them Back

They don’t leave a bad review. They don’t cancel appointments. They just quietly stop showing up, stop engaging, and stop referring others. And often, by the time we realize they’re gone—it’s too lat…

00:07:34  |   Tue 15 Jul 2025
Front Desk = Front Line: Elevating the First Impression

Front Desk = Front Line: Elevating the First Impression

Ask most patients to describe a medical visit, and they’ll often talk about the doctor… maybe the procedure… and then, the billing.

But if we’re being honest, the patient experience starts—and is oft…

00:06:56  |   Tue 08 Jul 2025
The Referral Ripple — How to Get More Patients Without Spending on Ads or Expanding Your Marketing Budget

The Referral Ripple — How to Get More Patients Without Spending on Ads or Expanding Your Marketing Budget

Dermatology marketing fatigue is real.

You spend time and money on campaigns, social media, SEO, and paid ads—and yet, the ROI isn’t always what you hoped.

But, what if the most effective way to grow…

00:07:25  |   Tue 01 Jul 2025
Leading Your Team Through Staff Turnover and Burnout

Leading Your Team Through Staff Turnover and Burnout

Here is something every practice manager and dermatologist knows in their gut: it’s harder than ever to build and keep a great team.

If we ignore this—or worse, treat it as just the “cost of doing bu…

00:07:44  |   Tue 24 Jun 2025
When Insurance Companies Decide, Patients Lose

When Insurance Companies Decide, Patients Lose

Insurance carriers are making coverage decisions that not only impact the business side of your practices—but that also override your clinical judgment and strip patients of their right to choose fro…

00:04:47  |   Tue 17 Jun 2025
When Progress Gets Blocked: What Happens to Patients?

When Progress Gets Blocked: What Happens to Patients?

Today’s episode is a bit different… and frankly, a bit urgent.

Because what happens when innovation in healthcare is intentionally slowed down… or even stopped?

Eliminating choice doesn’t just hurt o…

00:06:49  |   Tue 10 Jun 2025
If It Were Their Skin

If It Were Their Skin

This week - a special edition of "The Distinctive Dermatologist."

A decision is being made right now that could shape the care a skin cancer patient receives.

But here’s the catch:

  • It’s not being ma…
00:05:51  |   Tue 03 Jun 2025
Who Should Decide What’s Right for Your Patients?

Who Should Decide What’s Right for Your Patients?

Today, we’re witnessing a highly disturbing trend in healthcare: decisions about patient care being influenced not by medical expertise but by administrative policy.

In some cases, reimbursement stru…

00:04:01  |   Tue 27 May 2025
Why Professional Preservation Cannot Be Prioritized over Patient Choice

Why Professional Preservation Cannot Be Prioritized over Patient Choice

Restricting patients to a narrow set of treatment options can have unintended repercussions.

That's why this episode is exploring a critical aspect of patient care: the importance of offering all cli…

00:06:08  |   Tue 20 May 2025
The Referral Ripple: How to Get More Patients Without Spending on Ads

The Referral Ripple: How to Get More Patients Without Spending on Ads

Advertising is getting more expensive, more crowded, and—let’s face it—less trusted.

But there’s a powerful growth strategy that too many dermatology practices overlook. It costs less. It converts be…

00:06:01  |   Tue 13 May 2025
When Patients Ghost: Reducing No-Shows and Increasing Rebooking

When Patients Ghost: Reducing No-Shows and Increasing Rebooking

We’ve all been there. The patient books the appointment. Maybe even confirms it. And then… silence. No call. No show. It’s frustrating, costly, and—if it happens enough—it can throw off the rhythm of…

00:06:40  |   Tue 06 May 2025
Staying Ahead of Industry Trends in Changing Times

Staying Ahead of Industry Trends in Changing Times

In a time of rapid change with new technologies, evolving patient expectations, and innovations, the ability to lead—rather than lag—can define your long-term success.

That's why we’re focusing this …

00:06:48  |   Tue 29 Apr 2025
Balancing Business Growth with Patient Care

Balancing Business Growth with Patient Care

In the real world of expanding practices, increasing overhead, and rising expectations, how do you keep your clinical excellence intact while growing your business in a sustainable, distinctive way?

00:06:33  |   Tue 22 Apr 2025
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