What Happened to Customer Service? | Episode 22

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In this episode Ron and Kristin discuss contributing factors pertaining to poor customer service and provide advice to businesses and individuals on several important steps to take to improve the customer experience. 

Sources:
Businesswire.com
Forbes.com

Where leadership meets entertainment! This weekly podcast takes both a humorous and intense look at leadership through impactful stories, answers to listener questions, and breakdowns of dirty lessons from Ron's best selling book, "The Dirty Side of Leadership".

Connect with us at 4wardoperations.com

Connect with us at 4wardoperations.com