249: GetYourGuide Hiding Customer Details from Operators: What This Means for You

In mid September (2020) GetYourGuide sent out an email to all operators stating that they will no longer pass on the email address of the customer who books your experience but will provide a temporary GetYourGuide branded email instead. This email will only be active for 7 days after the experience has been delivered. This, as it states in the email, is to provide a better customer experience.