Building a Future-Ready Workforce: The Intersection Of Skill-Based Organizations And Technology, with Ben Cowan

In this podcast episode, host Nick Roetter, a Strategic Account Director at Whatfix, discusses the concept of a skills-based organization and the role of technology adoption in its success. He is joined by Ben Cowan, the Director of Skills Strategy at Degreed, a leading learning experience platform specializing in skills development and talent management.

• A skills-based organization focuses on skills as the primary criteria for hiring, development, mobility, compensation, and promotion. This approach allows better utilization of employees' abilities and offers flexible workforce planning.
• Adopting a skills-based approach benefits the learning space by enabling more targeted and cost-effective learning, leading to better onboarding experiences and addressing the lack of growth for employees.
• Documenting employees' skills helps uncover hidden talents and experts within the organization, leading to informed decisions about training and development.
• To get started with a skill-based approach, organizations should prioritize specific use cases that align with their needs and capabilities. Addressing skill gaps and emphasizing the benefits of new technology are essential for smooth implementation.
• Various software applications optimized for driving a skills-based approach through digital adoption include learning management systems, talent systems, career pathing tools, and skills intelligence platforms.
• Digital adoption has made a significant impact in various industries, such as contact tracing during COVID-19 and improved communication in healthcare settings.
• Balancing technical skills with power skills, like critical thinking and leadership, is crucial for driving internal mobility within organizations.
• Organizations should start implementing digital adoption technology incrementally without waiting for perfection to stay ahead in the ever-evolving business landscape. Being agile and taking action is more effective than waiting for a comprehensive solution.

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