Optimize your client interactions with TOUCHPOINTS in photography and videography business

In this episode of the Hey, Thriver podcast, Devin + Shay chat about:

• Wtf are touchpoints!?
• Why are touchpoints so important to client experience? 
• How do we implement touchpoints and stay consistent with our ideal touchpoints!? 

SHOWNOTES FOR THIS EPISODE: https://www.heythriver.com/blog/touchpoints-for-incredible-photo-video-client-experience

We hope you find this episode on touchpoints helpful, and of courseeee we have a freebie to help you implement what you’ve learned way faster. We stuck all of the touchpoints outlined in this episode in a simple Google doc for you to personalize to your unique business before copy and pasting into your CRM, like Honeybook —  literally just input your tasks and attach them to your clients’ projects and you’ll be prompted to send emails regularly, and you have to approve the emails before they’re sent, so you can quickly personalize them and tweak them. This makes client experience and touchpoints SO EASY —  your clients will be raving about how communicative and helpful you are, we swear.

FREE TOUCHPOINTS SWIPE DOC: https://www.heythriver.com/touchpoints 

Photographers—you’re sitting on a goldmine you haven’t tapped yet. Adding simple video upsells to your packages can completely change your income without booking a single extra client. That’s why we put together the Video Upsell Starter Kit—a free resource that walks you through the exact steps to start offering video, book it confidently, and deliver it in a way that feels aligned with your photography style.

Grab your free starter kit here → devinandshay.com/start-kit

We're now accepting waitlist signups for our ultra-intimate, in-person events—think just 3 to 5 fellow creatives, an elevated styled-shoot day, retreat-style connection, super personalized business coaching, and mastermind-level collaboration—all wrapped in a stunning location with next-level details. These spots are seriously limited.

Join the waitlist now at: devinandshay.com/in-person-events

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