30: How We've Damaged Customers Vehicles And How We Managed It

As professional detailers, our main goal is to deliver the best results we can to our customers within their budget. Whether that's an interior cleaning, a simple wash, or a 2-step paint correction.

As you get more and more customers, the chances of something going wrong, specifically damaging a vehicle, increases. So what do you do if that happens? That's what I'll cover in this episode.

If you enjoyed this episode and it helped you in some way, I’d love to hear about it. Take a screenshot of you listening on your device, post it to your Instagram Stories, and tag me, @detailgroove.

Are you ready to start your business in 2020? In this FREE guide, you’ll learn how to get customers, how to price your services, how to get started with what you have now, and a lot more…  Download the Ultimate Guide To Start Your Detailing Business at https://detailgroove.co/ultimate-detailing-guide

On this episode, you’ll learn:

• The first time I "damaged" a customers vehicle 
• What many detailers miss when it comes to managing risks
• Why insurance isn't the savior of problems 
• What you should focus on at all times from day one 
• The different times we've damaged customers vehicles
• And much more...