25. 5 tips to set client expectations

Down & Dirty Derm! Today's topic... 5 tips to help set your client expectations when dealing with chronic allergies. To starting the conversation about allergies, getting owners to actually use flea control, and calming angry clients when another ear infection happens... these are quick tips that can help client communication be more effective.

1. Plant the seed
2. Be proactive about flares
3. Empathize and relate
4. Do what is possible
5. Relate it to humans