2316: What Patients and Team Members Really Want From You
- Author
- Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader
- Published
- Wed 20 Aug 2025
- Episode Link
- https://markcostes.libsyn.com/2316-what-patients-and-team-members-really-want-from-you
On today’s episode, Dr. Mark Costes is joined by Dental Success Network COO Ashlee Hirschfeld for a fast-paced and insightful conversation on trending questions from inside the DSN community. The duo dives into topics like employee motivation beyond financial incentives, how to handle red-flag patients before they become a problem, and why clearly defined dental benefits are essential for avoiding team drama.
Mark and Ashlee also explore the evolution of lifestyle practices, hiring temp doctors, and the importance of financial literacy for team members. Plus, get the inside scoop on upcoming DSN webinars, live events, and the launch of Dr. Addison Killeen’s latest book The Shift.
Be sure to check out the full episode from the Dentalpreneur Podcast!
EPISODE RESOURCES
