18 | Healthier Human Experiences - Communicating with Calm, Clarity, and Kindness

Author: Derek Russell & Connie Barnes
Published: Sun 07 Apr 2019
Episode Link: https://www.linkedin.com/in/connie-barnes-50b4a7/

Today's episode focuses on the life-cycle of creating healthier human experiences through communication, how to grow and maintain truly collaborative communication environments (especially with customers or clients), as well as the importance of mindfulness in a society that is becoming ever more digitally fatigued, and increasingly connected.

Connie Barnes, National Manager for Healthcare and Life Sciences - Enterprise Sales at Microsoft, joins us and discusses her mindset and perspective on how she communicates, listens, and invests in the moment as she leads, collaborates, and challenges colleagues and customers.

Some key takeaways from the talk:

-Effective communication really starts with listening, and humility

-The importance of being hyper invested in the moment, vs thinking about the outcome of the conversation

-(2) things that sabotage the opportunity to be collaborative: emotion, and a fixed mindset

-Approaching every situation with calm, clarity, and kindness

-Mindfulness and technology: tools and tips for combining these two worlds

Thank you so much for listening!

Contact Connie:

https://www.linkedin.com/in/connie-barnes-50b4a7/

Resources:

Books Mentioned:

Getting to Yes