Ep 47 Creativity: Understanding and applying empathy in your work

In this episode of The Crazy One, Stephen Gates breaks down the true meaning of empathy, a concept often misunderstood and overlooked in the workplace. Discover how to authentically incorporate empathy into your work, avoid common misconceptions, and create genuine connections with your customers. Stephen also explores the delicate balance between empathy and subject matter expertise, equipping you with strategies to strengthen your impact. Tune in to unlock the power of empathy for better customer insights, teamwork, and innovation.

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