One of the most powerful strategies you can use to grow a business - is to swipe what's working in a totally different industry, and start using it in your own. That's how Ray Croc got his idea to start the first McDonalds - by looking at a soda fountain making drinks and thinking wow wouldn't it be great to figure out a way to make hamburgers just like that.
You might not shop at Old Navy, but they are a sales and marketing juggernaut that are doing a lot of great (and dare I even say even cutting- edge) things!
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