In this episode, Chris talks about the importance of challenging the status quo. Doing the same thing over and over again is not only boring, but it is also something that needs to stop. Exemplary leaders are always associated with challenging the status quo. They actively seek to disturb and challenge the status quo, awaken new possibilities, and pursue new opportunities within the team. A leader should always be looking at people, processes, and tools to see if there are opportunities to improve. It’s better to double down on what’s working well and change or stop what isn’t.
Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.
For more information about Chris Hanna, visit https://chrishanna.ca
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