In Episode 20 of The Chief Exchange Podcast, host Alec Wons sits down with Jeffery Norman, Chief of Police at Milwaukee Police Department. Chief Norman shares his insights on the power of preparation, the importance of holding others accountable, and the critical role of frequent community engagement. He discusses innovative approaches to recruiting new personnel and the extensive planning involved in preparing for the upcoming Republican National Convention (RNC) in Milwaukee. Chief Norman emphasizes the importance of expanding your network and shares his mantra, “Develop. Mentor. Coach.” Tune in for an episode packed with leadership wisdom and practical advice for public safety professionals. (Note: the episode was recorded in March of 2024)