In Episode 70 of The Chief Exchange Podcast, we’re joined by Chesterfield County Fire & EMS Chief Loy Senter. With over 45 years in the fire service—including time as Chief of Norfolk Fire Rescue—Chief Senter brings a career shaped by experience, reflection, and quiet strength. This episode explores his transition between departments, how he earns trust without disrupting culture, and why integrity, commitment, and humility remain his guiding principles. Chief Senter shares what it means to lead by listening and what he’d tell his 15-year-old self just starting out in the firehouse.