When Chief Manny Morales joined the Miami Police Department in 1994, the city was battling staggering crime rates—over 100 murders and 9,000 robberies a year. Today, under his leadership, Miami is celebrating its safest year on record. In this episode of The Chief Exchange, Chief Morales shares his journey from patrolling the toughest neighborhoods to running one of the most diverse and dynamic police departments in the country. He reveals the strategies behind Miami’s public safety turnaround, the importance of resilience, and how to lead with both compassion and accountability. Whether you work in public safety or simply want to lead with purpose, this conversation is filled with lessons on trust, transformation, and staying true to your mission.