Building a Customer-Obsessed Empire: Inside Helpt

In this dynamic episode, Kevin Lancaster connects with Matthew Pincus and David Sohn, co-founders of Helpt, the game-changing service redefining customer experience for MSPs. Hear how a chance meeting on a softball field led to a bold venture focused on delivering extreme customer obsession and why they prioritize empathy and efficiency to stand out in a crowded market. They reveal how their human-centric approach, blended with cutting-edge AI, is reshaping support and driving MSP growth. With laughs, actionable advice, and industry-shifting insights, this is your backstage pass to the future of exceptional customer experience. Don’t miss it—your next big idea might start here!