Citi Treasury and Trade Solutions improves CX, grows revenue 34%
- Author
- Bank Automation News
- Published
- Fri 24 Mar 2023
- Episode Link
- https://share.transistor.fm/s/ef461660
Listen as Naveed Anwar, global head of TTS digital and data at Citi, discusses Citi’s use of data and customer feedback along with new advancements in data analytics via AI, machine learning and robotic process automation.
