To poorly automate a process, use technology as the starting point rather than the ideation process, Pepe Porrata, chief operating officer at $731.7 million bank Varo Bank, tells Bank Automation News in this episode of "The Buzz.”
This is because banks can “automate poorly designed experiences that are built to manage unnecessary complexity,” Porrata said. “So you got to really shift the way people think about this thing. You got to start with complexity first.”
In this excerpt from the Bank Automation Summit, which took place recently in Charlotte, N.C., industry leaders discuss the role technology — particularly cores — plays in ideation. Joining this conversation are: