#152 - [Part 2] Courageous Conversations: Mastering the Important Conversations You’ve Been Avoiding with Katherine Eitel-Belt

This is part 2 of the knowledge bomb episode with host Dr. Tarryn MacCarthy and the Founder of LionSpeak, Katherine Eitel-Belt. They talked about the four-part framework that along with the tools you learned from part 1, you’ll learn how to actually have that conversation. The guidelines are going to help you use the skills to get everyone on board—of course, leading your entire team to success. Tune in!

Katherine Eitel Belt is considered The UnScripted Communication Expert in the US, Canada, and the UK. An international keynote speaker, author, and coach, Katherine is the creator of The Lioness Principle™, a unique leadership communication tool. This guiding principle along with other easily replicable tools is what LionSpeak uses to help professionals communicate with more authenticity and effectiveness. The company specializes in a broad range of communication forums such as frontline telephone skills (including mystery shopper services), treatment and financial conversations, speaking skills for executives and sales teams, team communications and culture, adult learning techniques for trainers and educators, and personal leadership/management skills.

Reach out to Katherine at:
Website: www.lionspeak.net
Linkedin: linkedin.com/in/katherineeitel
FB: facebook.com/katherine.eitel and facebook.com/LionSpeak.net
IG:  @lionspeak_communication

Show notes:
[2:22] No talking backward
[3:49] Listen first, talk second
[6:20] The ARCH framework
[6:44] Appreciation/Agreement
[10:02] Resolution
[14:04] Join Dr. Tarryn's Business of Happiness Prosperity Coaching to redefine success on your terms. Check out www.thebizofhappiness.com and be the happiest business owner you know
[22:02] Clarify
[22:40] Hope
[24:14] LionSpeak workshops coming up
[28:06] What is Katherine’s definition of happiness?
[28:52] Outro

Please join my Facebook group: Business Of Happiness Hive so we can all take this journey to find fulfillment and happiness together. Click here.

Where to find me
Website: www.thebizofhappiness.com
Facebook: facebook.com/thebusinessofhappiness
IG: @thebizofhappiness