Becoming a Growth Leader: A Conversation with Scott Edinger, author, The Growth Leader
- Author
- IBM Center for The Business of Government
- Published
- Mon 25 Mar 2024
- Episode Link
- https://bizgovradio.wordpress.com/2024/03/25/becoming-a-growth-leader-a-conversation-with-scott-edinger-author-the-growth-leader/
How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with Scott Edinger.
