098 – A Predictable Customer Experience

Why is a predictable customer experience so important to creating a successful franchise prototype business?

Because…

You want people to keep coming Back

A Franchise Prototype is – a Predictable Business

That means…

• You have steady flow of income

• You have eliminated the feast or famine roller Coaster

Therefore, the way to create a predictable business – is to create a predictable customer experience.

If people love your business and can trust it – and depend on it – they will keep coming back.

Peter Drucker said, “The purpose of business is to create and keep a customer.”

If you want to be successful and prosperous…and rich, as a business owner – keep your customers coming back

People keep coming back to your business for one reason – they know what to expect and they have a great experience every time.

It doesn’t have to be a Ritz Carlton experience – simply a predictable experience.

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