Uber Wrongfully Charged Riders Downtown Congestion Fee For Months

A review of Uber receipts showed the company has been routinely adding the $1.50 charge on Downtown rides outside of the surcharge’s time window.

In response to a Block Club inquiry, an Uber spokesperson said the company had “mistakenly charged” the congestion fee on rides after 10 p.m. since early January, when the city expanded the Downtown congestion surcharge to weekends and reduced its cost by 25 cents

Host - Jon Hansen

Reporter - Mack Liederman

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Who we are

Block Club Chicago is a 501(c)(3) nonprofit news organization dedicated to delivering reliable, relevant and nonpartisan coverage of Chicago's diverse neighborhoods. We believe all neighborhoods deserve to be covered in a meaningful way.

We amplify positive stories, cover development and local school council meetings and serve as watchdogs in neighborhoods often ostracized by traditional news media.

Ground-level coverage

Our neighborhood-based reporters don't parachute in once to cover a story. They are in the neighborhoods they cover every day building relationships over time with neighbors. We believe this  ground-level approach not only builds community but leads to a more accurate portrayal of a  neighborhood.

Stories that matter to you — every day

Since our launch five years ago, we've published more than 25,000 stories from the neighborhoods, covered hundreds of community meetings and send daily and neighborhood newsletters to more than 130,000 Chicagoans. 

We've built this loyalty by proving to folks we are not only covering their neighborhoods, we are a part of them. 

Some of us have internalized the national media's narrative of a broken Chicago. We aim to change that by celebrating our neighborhoods and chronicling the resilience of the people who fight every day to make Chicago a better place for all.