#06 How to respond to a negative review for your bed and breakfast
- Author
- Karen Thorne
- Published
- Thu 28 Oct 2021
- Episode Link
- https://www.bandbacademy.co.uk/podcasts/the-bed-and-breakfast-academy-podcast/episodes/2147619538
It's difficult not to take it personally when you receive a negative review about your bed and breakfast. But you can turn a bad review into a great B&B marketing opportunity. In this episode I discuss ways of not taking it personally when you receive a review, turning it to you advantage and include my 10 steps to responding to a negative bed and breakfast review,
