It’s All About Relationships

This week on the Balanced Warrior Podcast, we have coaches Chris and Mike discussing the importance of treating people how you would want to be treated.   Chris just came off a European Cruise and was blown away by unparalleled customer service. He was so inspired that he shared it with Mike, and they decided it would be a powerful podcast topic.  The two of them dive into stories of excellent and negative customer experiences to demonstrate the extremes of the customer service spectrum.  Being in business for almost three decades, they have much to say about this topic.  Here are some of the highlights to look out for…

1. We should never be too busy to be personable.
2. It’s all about relationship builders.
3. Quote to live by, “Customers are not always right, but they are customers.”
4. You tell a lot about a person and how they treat servers in a restaurant.
5. Sincerity + Trust = Credibility
6. Treat your clients like your family and your family like your clients.

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