Fixing How We Deal With Customers Part 1
- Author
- ian
- Published
- Tue 08 Aug 2023
- Episode Link
- None
We all know that the last two years in all businesses were not normal. Automotive dealers and OEMs were not immune to the changes brought on by "COVID" and in some cases, mistakes were made in terms of how we dealt with customers and how "Vendors" dealt with their "Dealers" and OEM clients.
This reality existed across multiple industries from travel to hospitality to grocery etc. The simple fact is we need to get better in 2023 and the "Hangover" period from the highly profitable market over the past 24-36 months must be dealt with as we move forward.
Don't miss this exciting panel of speakers and show regulars as we discuss Customer Experience, training, retention, and how we can get better as an industry. Lastly, stay tuned for part 2 of this discussion very soon.....
Thanks for listening
Ian and jeff
We are always Listening, yeah that's right!
🎬 Vidcall: https://bit.ly/MeetWithIanNow
📞 Call: 877 804 3164
📬 Email: [email protected]
📱 Call/Text: 604 240 7642
We are always Listening, yeah that's right!
🎬 Vidcall: https://bit.ly/MeetWithIanNow
📞 Call: 877 804 3164
📬 Email: [email protected]
📱 Call/Text: 604 240 7642
