AI and the Future of Content with special guests Ross and Paul from Mindtools

In this excellent interview, Adam sits down with Ross Garner and Paul Buller of Mind Tools to explore one of the most pressing topics in L&D today: the role of AI in content creation and the future of learning.

Ross is Chief Learning Officer at Mind Tools and a former Learning Designer of the Year. He’s also a long-time podcast host and co-author of the L&D Dispatch newsletter. Paul is Head of Content at Mind Tools, an executive coach, and an expert in leadership and organisational psychology with a track record in leading hybrid learning teams at global organisations.

In this episode, Ross and Paul unpack how AI is reshaping what we create, how we design learning experiences, and the skills L&D professionals need to thrive in this new landscape.

They share their reflections on:

1. Why content creation jobs are shifting—not disappearing
2. How AI can free up time to focus on behaviour change and learning design
3. The continued importance of authentic human connection in digital learning
4. Practical ways to integrate AI into workflows without compromising quality
5. How L&D can defend against “internet slop” with trustworthy, research-backed content

Ross and Paul give thoughtful, grounded insights into what AI means for learning teams today—and why embracing it with optimism and intentionality is the smart move. If you’re navigating the shift to AI-enhanced learning design, this is a must-listen episode.

Duolingo AI Revolution: https://drphilippahardman.substack.com/p/duolingos-ai-revolution

Connect with them on LinkedIn

Ross: https://www.linkedin.com/in/ross-garner/

Paul: https://www.linkedin.com/in/pbuller/

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