Episode 482: Excellence in Customer Service with Catherine Hafer

In this episode, Andrew Pudewa and Julie Walker are joined by IEW’s Customer Support Manager, Catherine Hafer, to discuss the many roles that the customer service team members fill as they serve you and IEW.

Referenced Materials

• Catherine Hafer


• Our Team


• Principles of Motivation audio talk by Andrew Pudewa


• Four Deadly Errors of Teaching Writing audio talk by Andrew Pudewa


• Transcript of Podcast Episode 482

If you have questions for Andrew, send them to [email protected]
Perhaps your question will be answered at the next Ask Andrew Anything (AAA).

If you have questions about IEW products or classes, contact customer service at 800.856.5815 or [email protected]