34: Exceeding Expectations Starts with the First Contact Your Customers Have with Your Company

On this episode of THE ART OF CONSTRUCTION, we talk with Becky Hogstad, MVWD’s receptionist extraordinaire, to learn how important an energetic, quality receptionist as the first point of contact with your customers will increase your bottom line.

Through this conversation you’ll hear a receptionist point of view on what it takes to provide excellent customer service and build strong relationships with current and future clients from the beginning.

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