"Why not me?" This simple yet powerful question has guided Caryn Grafton's remarkable journey from marketing professional to respected mortgage industry leader. As the Head of Sales and self-proclaimed "head cheerleader" at Atlantic Coast Mortgage, Caryn's path reveals how authenticity transforms both business results and personal fulfillment.
Caryn's career transformation began when she abandoned impersonal lead generation tactics for Brian Buffini's referral-based approach. "If you did a good job for people, they were raving about you and business flourished," she explains. This philosophy proved especially valuable during market shifts, when many mortgage professionals struggled as interest rates climbed and easy refinances disappeared.
What separates Caryn's approach is her commitment to genuine connection and education. Rather than rushing clients to applications, she begins with conversation to understand their homeownership motivations and financial realities. This consultative style creates trust and long-term relationships—some spanning decades and multiple transactions. One military client was so appreciative of her extra efforts that he sent her an American flag while deployed overseas.
The mortgage industry's evolution demands adaptability, something Caryn embraces wholeheartedly. "Evolve or stay the same" has become her rallying cry, inspiring her team to enhance their social media presence, video marketing capabilities, and relationship-nurturing skills. Through accountability groups like "ACM Hustle" and the recent "Royal Challenge," she's helping fellow loan officers implement consistent business-building activities that generate results regardless of market conditions.
Caryn's personal growth extends beyond her profession. Her recently published book, "Made for More: The Seven Virtues of an Extraordinary Life," explores timeless virtues through personal stories. The project embodied her "why not me?" philosophy—the belief that challenging yourself, despite vulnerability or potential failure, opens doors to unexpected opportunities.
As she balances her thriving career with raising three boys alongside her husband of 23 years, Caryn continues refining her approach to work-life integration. Her journey demonstrates that genuine care, continuous evolution, and the courage to embrace new challenges can create extraordinary results in both business and life.
Are you considering a career in mortgage sales or looking to evolve your current approach? Caryn's story offers valuable inspiration for anyone seeking to build a business based on relationships, trust, and authentic service.