Dr. Mark Attridge, President of Attridge Consulting, Inc. , a prominent research and analyst firm that focuses on workplace mental health and employee assistance programs, discusses the findings of their recent study (free download) examining the relative efficacy of three different EAP delivery modalities: in-person (worksite or offsite), human via some technology channel (phone, online video, text/email) and AI only (self-care with digital tools and no counselor or coach involved). Mark provides a wealth of insight into the future of EAP and mental health delivery in the age of AI.