5 Strategic Reasons Why ChatGPT Agents Will Transform 33% of Enterprise Software by 2028

The artificial intelligence landscape shifted dramatically on July 17, 2025, when OpenAI launched ChatGPT Agents—a unified system that doesn’t just answer questions but autonomously completes complex, multi-step business workflows. This isn’t another incremental AI improvement; it’s the foundation of next-generation operating models that McKinsey warns could “reshuffle the deck” for market leaders. As someone who has guided organizations through multiple technology transformations, I believe we’re witnessing the moment when AI transitions from helpful assistant to autonomous business partner. The $50 billion AI agents market projected by 2030 represents more than revenue opportunity—it signals a fundamental rewiring of how companies compete, execute, and scale.

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