2022-12-15. AI Anxiety

Rich has been a Customer Success Manager Level IV for Salesforce for 13 years—and he's panicking. He heard a cable bill got renegotiated by a robot and now he's convinced the robots are coming for his job. Paul unpacks that with him and helps him see that there could be new ways of working and doing things for him and his team, and then Paul and Rich demonstrate the absolute state of the art in AI technology.