Terms of Service
Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience.
Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all.
Crafted as post shift conversations - listen in as we talk some sh*t, learn a bit, highlight unique perspectives and empower community action together.
After all, this is the industry as it should be heard and its on your terms.
- Update frequency
- every 14 days
- Average duration
- 81 minutes
- Episodes
- 74
- Years Active
- 2020 - 2025
Failure Is Not an Option: The Global Artistry of FINO Tequila.
In this robust drop we sit down with FINO Tequila co-Founders Vikram Kumar, Chief Revenue Officer, and Jana Iyer, the visionary behind FINO’s design and experiential narrative.
Together …
Curating Sunrise Moments w/ Morning Jay's.
In this new drop, we sit down with the duo behind Morning Jay’s, led by Justen x Nate that redefines what breakfast can be.
What began as a living room project has grown into a pop-up s…
Reshaping Food Access with Jake Tepperman of Chicago Food Rescue.
For this surprise drop from us at T o S - we sit down with Jake Tepperman, founder of Chicago Food Rescue, an organization dedicated to bridging the gap between food waste and food inse…
Where Policy Meets People - LIVE at Osito's Tap.
Recorded live at Osito’s Tap in Chicago’s Little Village, this special edition of the Terms of Service Podcast brings together voices shaping the future of community, culture, and conne…
Scaling with Intention w/ Jordyn + Oscar Sotelo of Diego.
In this episode of Terms of Service, we sit down with Jordyn and Oscar Sotelo, the duo behind Diego, RLM Events & Design, the electrifying hospitality pop-up Entre Sueños, and their fo…
Soul & Smoke : Origins, Intention, and Care.
In this episode of Terms of Service, we sit down with the brilliant culinary duo Heather Bublick and Chef D'Andre Carter of Soul & Smoke — a restaurant that has redefined comfort food i…
Unpacking Diaspora, One Dish at a Time.
On this fresh drop of Terms of Service, we’re joined by the inimitable Rob Carter — chef, curator, and visionary behind Diaspora Chicago, the celebrated culinary pop-up series that expl…
Workwear, Worth & The Work Ahead: A UTILITY 2025 Recap
In this special recap episode, we unpack the layered impact of UTILITY 2025, a revolutionary trade space (not just a trade show) hosted by Tilit NYC.
Recorded from Chicago — a city that…
The Art of Omakase.
Aye!
We have been gone for TOO long but we are so excited to be back with Naomi Kubo of Sushi by Scratch here in Chicago.
In this fresh drop of T o S, we sit down with Naomi to explore …
Beyond the Bottle: The Ethical Vision of Spearhead Spirits.
A double header this week with Lavell Miller as we recap our dynamic conversation surrounding Spearhead Spirits.
In this drop of T o S, we sit down with Lavell Miller to explore the dyn…
The Importance of Cultural Community.
Welcome back to Terms of Service; it's been awhile.
In this episode, we sit down with Chef Sarah Stegner and Darren Gest to discuss Chicago Chefs Cook, a community-driven initiative bri…
Perceiving Your Needs.
Fresh drop with Ricky Lee Barnes and it's a true Midwestern gem.
Ricky talks to us about how he came to be in Dayton, OH and his journey to Chicago.
Speaking in depth about his introduc…
The Bridge of Industry.
New episode with Carlos Matias and its chock-full of industry insider information but drives a narrative that is a robust roadmap for consumer expectation and the true ethos of hospital…
[DELUXE] Dichotomy of Camaraderie.
We are a bit late but it's too worth the wait.
Happy to announce this episode with Chef Faiz Ally and this DELUXE drop engages multiple facets of the industry experience through necessa…
Value of Worth.
And we're back at it!
So excited to be joined by Desi Mullins to share their dynamic perspective from NYC to the Chicago culinary scene.
This episode is a heartfelt good time as we expl…
Imagine Another Future.
It's been widely too long but WE ARE BACK - and it's with Daniel Reguiera and Sean Ellis of Chicago Cane Cooperative and it's everything that we've needed.
Before you get into it - we'v…
Calling It Back Home.
To slide into the conclusion of Black History Month - we are very stoked to welcome Jesse Steward Jr. of Alexander James Whiskey to discuss his heritage specific journey in building ou…
Greater Cultural Commitment.
Fresh drop with Emily Miller and LeighAnn Hranka of Junior Council and it's a bit different than we have done in the past but oh so fulfilling.
We discuss their collective work in suppo…
Bridging the Industry Experience.
Fresh drop with Art Mendoza of Barrel Aged Hospitality and Felipe Ospina of Sysco discussing generational hospitality, mentorship and doing right by one's community.
We begin with Art …
Power of Change.
New episode drop with Jamie Chambers and its toooo cosmic.
We explore her dynamic hospitality journey through the lens of astrology, zodiac and the art of tarot.
This conversation is abs…