Understanding Users with Luke Mangum: Tech Threads Season 1

🚨Tech Threads Interview with Luke Mangum🚨This week I was able to talk with Luke Mangum, Product Manager at Entrata with 7 years of experience in B2B Product Management. Luke shares his insights about gathering and using user data and avoiding common PM user research problems, along with some tips about how to create and lead a user-centric product team. This interview hits the following points: - Avoiding "gutalitics" - Being the voice of the customer - Overcoming biases in user research - Importance of different perspectives - Creating a user-centric culture - Helping stakeholders be more user-centric