What do you think makes for a truly digital experience when it comes to talent management? An IT department that uses traditional recourse devices such as a helpdesk and internal support to understand how employees use their services? Or a team that leverages analytics and automation to solve employee issues and ensures digital adoption?
You needn’t answer.
Pedro Bados, co-founder and CEO of Nexthink, a TCS COIN™ Accelerator start-up, talks about the need for innovation in the user-computing industry and how his firm is delivering cost-effective personalized workplaces through the world’s first ‘Digital Employee Experience Management’ platform.
With the pandemic providing fresh impetus to the already growing significance of employee-employer relations, Nexthink is helping companies make IT teams proactive, drive digital adoption, and retain the best talent. Digital employee experience management is here to stay and is the key to understanding employee needs across a digital enterprise. Tap into all of these insights in the interaction between our host and futurist Kevin Benedict, and Pedro, on this brand-new episode of The Next Big Think!