TCS Talks Tech - Season 2: The Era of AI Experiences Ep.8 - Understanding customers as people with Amit Manurkar

Amit Manurkar, Vice President, Digital, Marketing and Personalization, Marriott International, a TCS customer, shares his process to understand and segment audiences with a human-centric philosophy in the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences. Keep listening to learn more about GenAI and the transformation of customer experiences.