BONUS: Conversation With Ian Klein

If the goal is to learn something new or get better at what you already know, then why does so much of the time and financial investment in learning and development programs not pay off?  We talk to Ian Klein, Vice President, Solution Architect at Hemsley Fraser Group, about his perspective on what  has the most impact in helping individuals acquire new skills and actually change behavior. We also explore the role of the manager and coaching, and the part refreshers and reminders play in the overall process. So before you invest another half-day or more as well as significant money in a training program, listen to what an expert in developing and delivering engaging live, virtual, digital and blended learning programs has to say about making learning “stick.”

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