Episode #8 – From the Designer View with Ian Landsman

Ian Landsman from UserScape is our guest on this episode. He gives us an inside look at designing a customer support tool a little different from others out there today. Instead of a straight SAAS model, his HelpSpot app is managed by the company itself. Enjoy!

Listen to the show

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Show Notes and Links

• Ian Landsman – Twitter // Website


• HelpSpot


• Snappy


• Customer support shoutout to Bitrock for rocking it.

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