Episode #7 – The Badass Unicorn

We’re back from winter break with Sarah Stealey on this episode. She talks about consulting with companies to train their customer contact teams. It’s not just about keeping customers happy, it’s about keeping teams happy too.

Listen to the show

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Show Notes and Links

• Sarah Stealey – Twitter // Website


• International Customer Management Institute


• iContact


• Customer experience shout out to Gymdoll

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