Episode #4 – When It All Goes Wrong

Your app is going to go down at some point. In this episode, we talk about what to do when that happens. And believe me, it’ll happen. No matter how good your team is, it’s inevitable.

I cover ideas for a solid response, the importance of practicing your plan, and ways to learn from those times your app does crash.

Listen to the show

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Show Notes and Links

• Great presentation from Mathew Patterson from Campaign Monitor on downtime.


• Nice explanation to customers after a downtime event from Ben Congleton at Olark.


• Solid response from 37signals after a week of troubles with Campfire.


• GitHub’s status page is clear and concise.

What did you think?

If you have an idea for an episode you would like to see or a question, e-mail me.

Oh, and if you enjoyed the show, please rate it on iTunes. That’d go a long ways in getting the word out. Plus, you’d get cool points.