Episode #29 – Solo Support with Diana Potter

This week I talk with Diana Potter from Customer.io. She’s the first and so far only support pro on the team. We talk about how she provides a solid customer support experience despite being a solo support pro.

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Show Notes and Links

• Diana Potter- Twitter


• Customer.io


• “Use Email for Better Onboarding”


• Support Hangout #32 – The Solo Support Pro


• Help Scout


• Jekyll


• Zappos


• Music heard on the show is from Dexter Britain under a Creative Commons license.