1. EachPod

Episode #26 – Acquisitions and Gamification with Robert Gregory

Author
Support Ops
Published
Thu 07 Nov 2013
Episode Link
https://supportops.co/episode-26-acquisitions-and-gamification-with-robert-gregory/

This week I interview Robert Gregory from Media Temple. We talk about the acquisition of Media Temple by GoDaddy along with how the support team fielded the flood of opinions on it. Then we move into the world of gamification with examples of how Robert successfully uses it with his support team.


 



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Show Notes and Links



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