Episode #16 – Customer Community with Evan Hamilton

I’ve got Evan Hamilton on the show this week. We talk about keeping customers happy, engaging with the community around your product, and how different teams inside your company should work together.

Side note: Evan is part of the team behind UserConf that’s happening this Friday. Make sure to get your tickets if you haven’t already and use the discount code “supportops”.

Listen to the show

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Show Notes and Links

• Evan Hamilton – Website // Twitter


• UserVoice


• Touchpoint Toolkit


• Gamification: Motivation or Inspiration?


• Delta


• UserCentered


• Kicking Tuesday

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