What Law Firms Need to Know Now About AI, Cloud, and Change

In this episode of Studio A, Will Ayers sits down with Norm Mullock, Global Head of Corporate Development and Alliances at Harbor, for a clear look at how law firms can approach digital transformation with confidence. 

Recorded at Momentum Global 2025 in Dallas, Norm walks through the core strategies Harbor uses to help law firms prepare for cloud migration and AI integration, as well as manage complex software ecosystems. Norm shares how Harbor’s scale, services, and client insights are shaping a new path forward for legal operations.

Hear how Harbor helps law firms move faster, reduce risk, and embrace new technology with purpose.

Highlights:

• Cloud Strategy Done Right: Learn why data readiness and user adoption are central to success
• AI in Practice: Norm outlines three areas where firms are applying AI today
• End-to-End Support: See how Harbor fills critical capability gaps across legal tech stacks

Jump into the conversation:

(00:00) Introducing Norm Mullock

(02:02) Building a smarter data strategy

(05:11) Key challenges firms face during cloud migration

(06:26) Harbor’s framework for AI adoption

(09:08) AIM: Assess, Implement, Manage

(11:19) Lessons from inside and outside legal

(13:29) Harbor’s role in experimentation and community